Patient Support Officer
About the role
The Patient Support Officer is a highly qualified clinical professional responsible for providing personalized, reliable, and evidence-based guidance to patients with complex healthcare needs. The role emphasizes delivering high-quality, trusted support by leveraging clinical expertise to help patients better understand their health conditions, navigate their healthcare journey, make informed decisions, and remain engaged in their care plans. Through personalized education, professional advice, timely reminders, and continuous guidance, the Patient Support Nurse serves as a trusted point of contact, complementing the services provided by the patient's treating healthcare team without directly participating in clinical care or assuming responsibility for treatment decisions.
What we're looking for
- Must have completed formal training in a healthcare profession (e.g., medicine, nursing, physiotherapy, etc.). - Must be willing to complete the mandatory pre-enrolment training.